Accessibility at Storage Cowley
Storage Cowley is committed to providing an accessible and user-friendly experience for all customers, including people with disabilities. This Accessibility Statement explains the measures we take to support accessibility across our website and our services in the Storage Cowley area, as well as how you can contact us with feedback or requests.
Our Accessibility Commitment
We aim to align our website and digital content with the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to make it easy for customers in and around the accessible Storage Cowley area to find information, compare storage options, and manage bookings online without encountering unnecessary barriers.
Supported Assistive Technologies
The Storage Cowley website is designed to work with commonly used assistive technologies. This includes modern screen readers, text-to-speech tools, and magnification software. We use clear, consistent headings, descriptive page titles, and meaningful labels so that assistive technology users can understand and navigate our content more easily.
We also strive to ensure that important information is not conveyed by colour alone and that text alternatives are available for key images and icons, helping users who rely on screen readers or who have low vision.
Screen-Reader Compatibility
We support screen-reader use by providing structured HTML, logical reading order, and descriptive alternative text for important images where appropriate. Form controls, such as search boxes and contact forms, are labelled so that screen-reader users can understand what each field is for when exploring our storage services in the Cowley area.
Where icons or interactive elements are used, we aim to ensure they have clear text descriptions or titles so that their purpose is understandable when read aloud by screen readers.
Keyboard Navigation
Our website is built to be navigable using only a keyboard, without the need for a mouse or trackpad. This is important for users who rely on keyboard navigation or switch devices. You should be able to move through interactive elements such as menus, buttons, and forms in a logical order using the Tab, Shift plus Tab, Enter, and Arrow keys.
We work to ensure that the keyboard focus is always visible, so you can see which element is currently active. This supports efficient navigation when exploring information about storage services in and around Storage Cowley.
Visual Design and Readability
We consider colour contrast, font size, and spacing to support readability. Text is designed to have sufficient contrast against background colours in line with WCAG 2.1 AA guidance. Content is written in clear language, with short paragraphs and descriptive headings so that users can quickly find relevant details about accessible Storage Cowley facilities and services.
Where possible, pages are responsive so that you can access information using different devices, such as desktops, laptops, tablets, and smartphones, without losing important content or functionality.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, content, and digital tools as we update information about our storage options in the Cowley area. When we introduce new features or pages, we aim to design and test them with accessibility in mind.
Some parts of the website may not yet fully meet every aspect of WCAG 2.1 AA, especially legacy pages or third-party tools that we do not fully control. When issues are identified, we prioritise fixes based on impact and feasibility.
Feedback and Accessibility Requests
Your feedback helps us make Storage Cowley more accessible for everyone. If you experience any difficulty using our website, encounter a barrier when trying to find information about storage in Cowley, or require information in an alternative format, you can contact us using the contact page on our website.
When you contact us with an accessibility request, please describe the issue you faced, the page or service you were using, and any assistive technology involved, if applicable. This information helps us understand the problem and work towards a suitable solution.
We are committed to responding to accessibility enquiries within a reasonable timeframe and to continually improving the inclusive experience for all visitors to Storage Cowley.




